This is one troublesome job. But I managed to get through it “legally”, however it took around a month for me and mainly because I had no clue of what to do. I hope my experience saves time for most people.
I had my Lumia 1020 device stuck in customs and the guys from TCS told me to obtain an NOC from PTA, which they’d provide to Customs and clear my device. Anyway, it’s a long story of how I was demoralized that I should forget my device from friends but I tried and it worked..
Here are the steps that I took:
You gotta write a letter requesting for NOC and email it to [email protected], and then keep calling (051 9207079) or (051 9225329-0) and ask them politely to forward and approve the letter and “post” the NOC at your address. (They also email it, but CUSTOMS don’t accept the email, they need hard copy with the “blue” colored signature).
Then, after having NOC in Karachi posted to your home, attach the required documents (told by TCS) and submit it to TCS office, they’d forward it to Customs here. Eventually in few days you’ll have your respected device at home.
PS: I had to keep telling customs that all cost has been paid and further if any costs are there, they would be paid by the sender!
Sound simple eh? Even the guys at PTA didn’t knew that on smartphones I needed an NOC! That’s how I did it.
Worst part, this is Karachi so…. I lost my Lumia 1020 after all that struggle. *sighs…
Good luck.
Peace!